Smart Buildings Engineer WiFi
The team at CLEVERNET are on a mission to make buildings smarter across Ireland & the UK. Our team have been working with WiFi and Energy Solutions for over 15 years and have built & operated a number of brands. We’ve had so much fun doing it, we’re doing it all over again.
At CLEVERNET we are a driven by our customers needs, constantly pushing the boundaries of software, wireless networking, IoT, & Energy Solutions to make our customers buildings smarter & improve user experience.
We are a customer driven start-up with innovation at our core where team members can grow & have fun. We are bold enough to try new things and not afraid to get things wrong.
Based in one of our offices and mainly spending your time in our clients buildings; you will work with our sales teams, exec team, clients and partners to ensure our Smart Building Solutions both technically and commercially viable.
Our customers are typically large office buildings, hotels, shopping centres and retail chains and we work with some of the biggest brands in the UK & Ireland.
If you’re a customer driven, hands-on, tech savvy, solutions builder. Enjoy travelling and working on your own initiative whilst having fun then CLEVERNET is the place for you.
Role : Smart Building Engineer - WiFi
Base : Dublin, Belfast, Manchester or London.
Travel : Travel to customers locations across UK & Ireland
Customer facing : This role involves a significant amount of contact with our customers to qualify & build appropriate solutions.
Term : Full time.
The Role of Smart Buildings Engineer - WiFi
1. Qualify: Working closely with our sales functions to help qualify the client’s needs by reviewing existing Connectivity against future requirements; this typically involves initially reviewing a building from plans and later visiting the building to complete a full connectivity audit.
2. Design and cost: Using internal tools and best practice to design and cost a future proof network in line with customers budget.
3. Configure & Build: Working with other team members and 3rd party contractors you will bring your solution to life, installing our hardware, software and solutions across multiple buildings.
4. Support– Support the building on-going once our service is life, calling out for regular service and maintenance visits.
5. Supporting our 24/7 Monitoring Team: offering Level 2 Support and insights into building performance issues as required.
In this solutions based role you will;
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Design and build solutions that make our customers buildings smarter.
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Perform Wi-Fi surveys of potential WiFi & Smart Energy Solutions.
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Configure, mount and install network equipment including Wi-Fi access points, modems, switches, routers, cabling, access controllers & cataloguers.
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Install broadband connections (including DSL and FTTC splitters, wiring and modems).
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Test, install & terminate CAT5/CAT6/Fibre cabling.
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Diagnose faults remotely and onsite.
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Service and replace faulty equipment.
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Work with our customers in both a pre-sale and build/maintain role to qualify fully their requirements & design and build a suitable commercial solution.
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Report customer feedback and potential product requests.
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Create and take ownership of technical documentation and manuals.
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Monitor sites performance, making recommendations for improvements.
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Monitor and manage customer helpdesk tickets, finding quick and appropriate solutions to live problems.
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Keep a close eye on stock and upcoming builds to ensure we have the right amount of appropriate equipment and levels of spares.
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Follow internal processes, making process change recommendations as you go.
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Be a strategic member of our team, advising and growing our solutions portfolio to help us grow and maintain our customer base and verticals.
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(list not exhaustive)
Required skills;
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In depth knowledge of common internet equipment (modems, routers, APs etc) including detailed configuration tasks.
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Technical knowledge of WiFi equipment.
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An understanding (post training) of our business model.
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Start-up, hands on mentality.
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Commercial accuman in solution designing.
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Customer first approach with a drive to get the job done.
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Ability to problem solve and think on your feet
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Knowledge around using and debugging TCP/IP
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Experience of trouble-shooting and testing CAT5/CAT6 patch cables
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A want to constantly learn new things & push boundaries.
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In depth knowledge of DSL/FTTC/FTTP/leased line installation.
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A customer service-oriented attitude.
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Excellent spoken and written English.
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Experience of VoIP, WAN & SD-WAN business models including green field solution designing and retrofit.
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Ability to present a highly technical solution in a non technical, customer friendly manner.
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Full EU driving license.
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Ability to write and manage risk assessments.
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Experience managing and building Ruckus and UniFi controllers
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Legally allowed to work in UK & Ireland
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In depth knowledge of wireless point to point links and experience building/maintaining fibre networks.
Nice to have;
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Experience with Aruba WiFi solutions
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In depth knowledge of UniFi product portfolio from a technical and use case point of view.
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In depth technical knowledge of UniFi controller.
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Knowledge of Zigbee, LoRa WAN, Cellular & Sigfox technologies.
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Interest in Smart Building Technologies including BMS & HVAC.
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HVAC or BMS experience
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Experience with configuring and installing dataloggers..
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Significant knowledge of AWS & Cloud Hosting solutions and pricing models
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In depth knowledge of VMWare, content filtering and enterprise grade log in
In return you’ll get;
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Space and room to grow in your career.
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Use of office in Dublin.
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Opportunity to work from home/anywhere when not on site.
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Flexible working arrangements.
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Travel allowance for travelling to customers locations across UK & Ireland.
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A salary and growth opportunities based on your experience.
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All the tools & training required to get the job done.
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On-going professional training.
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Laptop, Phone, Sim, tech toys as required.
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Full time role.
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An opportunity to work hard and have fun.
CLEVERNET is an equal opportunities employer