About the role

CLEVERNET, Ireland’s leading building intelligence & integration specialist is delivering ground breaking technology that optimises commercial buildings across Ireland and the UK. 

Our dedicated teams have been working in the field of WiFi and Smart Connectivity for over 15 years and have built and operated a number of successful brands.  We are now on a mission to support our clients on the journey to Net Zero by making buildings smarter, with a focus on reducing energy consumption and carbon emissions while improving internal air quality

CLEVERNET is a customer driven start-up with innovation at its core, we encourage team members to grow and have fun!  Our customers are typically large office buildings, hotels, shopping centres and retail chains.

Role : WiFi & IoT Engineer (Field Based)

Base : Manchester or Greater London

Travel : Travel to customers locations across GB

Customer facing : This role involves a significant amount of contact with our customers to qualify & build appropriate solutions, as well as resolving site problems both remotely and on-site.

Term : Full time.

In this solutions-based role you will;

–      Design and build solutions that make our customers’ buildings smarter.

–      Perform Wi-Fi surveys of potential WiFi & Smart Energy Solutions.

–      Install and maintain IOT Energy and Air Quality Sensors.

–      Configure, mount and install network equipment including Wi-Fi access points, modems, switches, routers, cabling, access controllers & cataloguers.

–      Install broadband connections (including DSL and FTTC splitters, wiring and modems).

–      Test, install & terminate CAT5/CAT6/Fibre cabling.

–      Diagnose faults remotely and onsite.

–      Service and replace faulty equipment.

–      Work with our customers in both a pre-sale and build/maintain role to qualify fully their requirements & design and build a suitable commercial solution.

–      Report customer feedback and potential product requests.

–      Create and take ownership of technical documentation and manuals.

–      Monitor sites performance, making recommendations for improvements.

–      Monitor and manage customer helpdesk tickets, finding quick and appropriate solutions to live problems.

–      Keep a close eye on stock and upcoming builds to ensure we have the right amount of appropriate equipment and levels of spares.

–      Follow internal processes, making process change recommendations as you go.

–      Be a strategic member of our team, advising and growing our solutions portfolio to help us grow and maintain our customer base and verticals.

–      (list not exhaustive)

Required skills;

–      In depth knowledge of common internet equipment (modems, routers, APs etc) including detailed configuration tasks.

–      Technical knowledge of WiFi equipment.

–      An understanding (post training) of our business model.

–      Start-up, hands on mentality.

–      Commercial accuman in solution designing.

–      Customer first approach with a drive to get the job done.

–      Ability to problem solve and think on your feet

–      Knowledge around using and debugging TCP/IP.

–      Experience of trouble-shooting and testing CAT5/CAT6 patch cables.

–      A want to constantly learn new things & push boundaries.

–      In depth knowledge of DSL/FTTC/FTTP/leased line installation.

–      A customer service-oriented attitude.

–      Excellent spoken and written English.

–      Experience of VoIP, WAN & SD-WAN business models including green field solution designing and retrofit.

–      Ability to present a highly technical solution in a non technical, customer friendly manner.

–      Full EU driving license.

–      Ability to write and manage risk assessments.

–      Experience managing and building Ruckus and UniFi controllers

–      Legally allowed to work in UK & Ireland.

–      In depth knowledge of wireless point to point links and experience building/maintaining fibre networks.

Nice to have (not essential);

–      In depth knowledge of UniFi product portfolio from a technical and use case point of view.

–      In depth technical knowledge of UniFi controller.

–      Knowledge of Zigbee, LoRa WAN, Cellular & Sigfox technologies.

–      Interest in Smart Building Technologies including BMS & HVAC.

–      Knowledge or interest in IOT devices.

–      HVAC or BMS experience

–      Experience with configuring and installing dataloggers..

–      Significant knowledge of AWS & Cloud Hosting solutions and pricing models.

–      In depth knowledge of VMWare, content filtering and enterprise grade log in.

In return you’ll get;

–      Space and room to grow in your career.

–      Opportunity to work from home/anywhere when not on site.

–      Flexible working arrangements.

–      A salary and growth opportunities based on your experience.

–      All the tools & training required to get the job done.

–      On-going professional training.

–      Full time role.

–      An opportunity to work hard and have fun.

For more information on Clevernet see

-       www.clevernet.tech

-       https://www.linkedin.com/company/makingbuildingssmarter

To apply

-       Please send CV and covering letter to hireme@clevernet.tech

Clevernet are an equal opportunities employer.